Terms and Conditions for Online Purchases
Before making a purchase from Choobohonar Home website, carefully read the terms and conditions for placing an order below. Please note that placing an order implies acceptance of all the terms outlined on this page.
Order Placement
Before placing an order, carefully review all quantitative and qualitative features of the product, including dimensions, material, color, etc. Match all product specifications with your needs. After ensuring your selection, add the desired products to your shopping cart. Enter the necessary information and proceed through the order placement process until payment and receipt of the purchase invoice.
The responsibility for any mistakes occurring during all stages of placing the order lies with the esteemed buyer.
Shipping and delivery
Prior to shipping the order, the quality control unit at the warehouse of ChoobohonarHome ensures the integrity of the products.
Our experts in the relevant units will contact you one to two days prior to delivery to coordinate the delivery time with you.
After completing these steps, all products will be shipped to your address with secure packaging.
Furniture Shipping
1. Tehran and Alborz Provinces: Free shipping and delivery at your desired location.
2. Other provinces: Free shipping and doorstep delivery.
Delivery time: 35 calendar days from the time of order placement.
Accessory and Sleep products Shipping
1. Tehran and Alborz Provinces: Free shipping and delivery at your desired location.
Delivery time: 3 working days from the time of order placement.
2. Other provinces: Free shipping and doorstep delivery.
Delivery time: 5 working days from the time of order placement.
“Orders to destinations outside the city are shipped by freight and may experience a delay of up to two days in delivery.”
Receipt
When receiving your order:
1. Unpack the product packaging.
2. Inspect the product for any damages.
3. Sign the delivery receipt, which serves as confirmation of the accuracy and condition of your order.
* It is necessary for the specified recipient mentioned in the order form to be present at the time of delivery.
Installation
Products requiring installation are installed free of charge by the staff of ChoobohonarHome in Tehran.
In other provinces, installation is the responsibility of the esteemed buyer. If you need guidance during the installation process, feel free to use our colleagues’ telephone consultation service.
* The installation guide for chandeliers and lighting products is included inside the packaging, and the installation of these products is the responsibility of the esteemed buyer.
Furniture Warranty
Furniture Structure and Wooden Framework: 5-Year Warranty
Upholstery: 2-Year Warranty
- Fabric and leather products are not covered by warranty in case of impact by hard or sharp objects, accidents during transportation, spills on the products, exposure to sunlight, heat and chemicals, any alterations made to the product by individuals other than experts from Choobohonar Home, and similar incidents that may cause damage to the product.
- For customer peace of mind, all products purchased from Choobohonar Home’s online store come with a “Physical Integrity Guarantee” until delivery to the customer.
In case of product damage beyond warranty coverage, repair and restoration services will be provided to the esteemed customer at an applicable cost.
After-Sales Services
Choobohonar Home’s after-sales service unit, equipped with specialized personnel and up-to-date facilities, is always available to support valued customers.
If you require after-sales services, please contact us through the “Contact Us” page.
Terms and Conditions for Online Purchases
Before placing an order, carefully review all quantitative and qualitative features of the product, including dimensions, material, color, etc. Match all product specifications with your needs. After ensuring your selection, add the desired products to your shopping cart. Enter the necessary information and proceed through the order placement process until payment and receipt of the purchase invoice.
Before placing an order, carefully review all quantitative and qualitative features of the product, including dimensions, material, color, etc. Match all product specifications with your needs. After ensuring your selection, add the desired products to your shopping cart. Enter the necessary information and proceed through the order placement process until payment and receipt of the purchase invoice.
The responsibility for any mistakes occurring during all stages of placing the order lies with the esteemed buyer.
Prior to shipping the order, the quality control unit at the warehouse of ChoobohonarHome ensures the integrity of the products.
Our experts in the relevant units will contact you one to two days prior to delivery to coordinate the delivery time with you.
After completing these steps, all products will be shipped to your address with secure packaging.
1. Tehran and Alborz Provinces: Free shipping and delivery at your desired location.
2. Other provinces: Free shipping and doorstep delivery.
Delivery time: 35 calendar days from the time of order placement.
1. Tehran and Alborz Provinces: Free shipping and delivery at your desired location.
Delivery time: 3 working days from the time of order placement.
2. Other provinces: Free shipping and doorstep delivery.
Delivery time: 5 working days from the time of order placement.
“Orders to destinations outside the city are shipped by freight and may experience a delay of up to two days in delivery.”
When receiving your order:
1. Unpack the product packaging.
2. Inspect the product for any damages.
3. Sign the delivery receipt, which serves as confirmation of the accuracy and condition of your order.
* It is necessary for the specified recipient mentioned in the order form to be present at the time of delivery.
Products requiring installation are installed free of charge by the staff of ChoobohonarHome in Tehran.
In other provinces, installation is the responsibility of the esteemed buyer. If you need guidance during the installation process, feel free to use our colleagues’ telephone consultation service.
* The installation guide for chandeliers and lighting products is included inside the packaging, and the installation of these products is the responsibility of the esteemed buyer.
Furniture Structure and Wooden Framework: 5-Year Warranty
Upholstery: 2-Year Warranty
- Fabric and leather products are not covered by warranty in case of impact by hard or sharp objects, accidents during transportation, spills on the products, exposure to sunlight, heat and chemicals, any alterations made to the product by individuals other than experts from Choobohonar Home, and similar incidents that may cause damage to the product.
- For customer peace of mind, all products purchased from Choobohonar Home’s online store come with a “Physical Integrity Guarantee” until delivery to the customer.
In case of product damage beyond warranty coverage, repair and restoration services will be provided to the esteemed customer at an applicable cost.
After-Sales Services
Choobohonar Home’s after-sales service unit, equipped with specialized personnel and up-to-date facilities, is always available to support valued customers.
If you require after-sales services, please contact us through the “Contact Us” page.
